Shipping policy
Order Processing Time
Orders are typically processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. Certain items that are made on demand may take longer.
If we experience a high volume of orders, processing times may be extended. You will be notified if there is a significant delay.
Shipping Locations
We currently ship only within the United States. We do not offer international shipping at this time.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates vary based on the selected shipping method and sent via USPS (Ground Advantage, Express, or First-Class Mail).
Delivery delays can occasionally occur due to carrier issues, weather, or peak seasons.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. If an order is returned due to an incorrect or incomplete address, the customer will be responsible for:
- Reshipment costs
- Any carrier return fees
Shipping charges from the original order are not refundable.
Lost, Stolen, or Damaged Packages
We are not responsible for packages lost or stolen after the carrier marks them as delivered.
If your package arrives damaged, contact us within 7 days with photos of the packaging and item. We will assist with filing a claim or replacing the item when applicable.